We have identified 5 levels of communication:

Level 1 - Problematic Communication (click for more info)

Mainly unconscious, Often unclear, assumptions and biases presented as facts, poor listening skills, leading to misunderstandings and relationship breakdown.

Level 2 - Standard Communication

As Level 1, mainly unconscious, operates in autopilot, resulting in a mix of positive and negative outcomes.

Level 3 - Effective Communication

Some communication skills learning put into practice, such as verbal/non verbal communication, presentation skills, or open questions.

Level 4 - Skilled Communication

Advanced communication skills demonstrated such as building rapport, understanding communication styles, and negotiating skills are performed appropriately and with ease.

Level 5 - Conscious Communication

A heightened level of awareness to avoid assumption, expectation, biases etc. leading to the highest levels of trust, clarity of thinking, collaboration between people, and individual and team creativity. Conscious Communication allows each individual to access their best attributes, and to positively influence others to do the same.

Our programmes are built-upon the work of Caitlin Walker, the originator of Systemic Modelling, and David Grove, creator of Clean Language, and we are grateful to them, and many others, who have taught us with a generosity of spirit, a mastery of the detail, and a sincere wish to improve the world.

We offer a free Communication Needs Analysis service that examines your communication and gives you evidence based feedback allowing you new insights into your communication.

Your team’s communication is too important to be determined by circumstance - take action now and design the communication you want and deserve.